Relaxacare seems warm and welcoming at first, but once you give them money they don’t tell you about the fine print.
25% restocking fees on all items even if never delivered!
This is $3,000 CAD for anyone not counting your nickels canooks! More like crooks is more in line with this store.
Avoid this store at all costs unless you want to pay restocking fees for items they can’t deliver that have never left the warehouse.
They will threaten you with legal lawyers and local police after deleting your bad reviews on their page. Then make up some story about how all this is fake.
All the while, they have your money and you have no massage chair. DO NOT TRUST THIS STORE
In the bustling heart of Ontario, nestled among reputable businesses, lies Relaxacare—a store that promises relaxation but delivers nothing short of a nightmare. At the center of this controversy is Jason Perricone, the store’s owner, whose stringent return and restocking policies have left many customers in distress and frustration.
The Lure of Comfort
Relaxacare advertises a wide array of luxurious massage chairs, promising comfort and wellness to weary customers. With sleek designs and advanced features, these chairs seem like the perfect addition to any home. Enticed by glowing reviews and attractive promotions, customers place their orders, anticipating the arrival of their new purchase.
The Unexpected Twist
However, the dream of relaxation quickly turns into a nightmare. Numerous customers have reported that after placing their orders, the promised massage chairs never ship. Weeks turn into months, and inquiries to Relaxacare are met with vague responses and delays. Despite the chairs never leaving the warehouse, these customers are hit with a shocking reality: a restocking fee.
I thought I was the only one until I saw this
They do this to everyone, and then act like the customer is the trouble.
The Shocking Policy
Jason Perricone enforces a strict return and restocking policy, which, on the surface, might seem like standard business practice. However, the devil is in the details. If a customer decides to cancel their order because the massage chair has not shipped, they are still required to pay a hefty restocking fee. This fee is enforced even though the product has never moved from the warehouse, leaving customers feeling cheated and exploited.
Criminal Practices
Many argue that these practices are almost intentionally criminal. Taking advantage of unsuspecting customers, Perricone’s policies ensure that Relaxacare profits even when they fail to deliver on their promises. This exploitation of local Canadian residents is both unethical and infuriating. Customers find themselves trapped, having paid large sums of money with nothing to show for it except frustration and financial loss.
Voices of the Victims
Countless stories from aggrieved customers paint a grim picture. One Ontario resident, Jane, shared her ordeal: “I saved up for months to buy a massage chair from Relaxacare. When it didn’t arrive, I asked for a refund. They told me I had to pay a restocking fee for something that was never shipped. I felt completely scammed.”
Another customer, Mark, echoed similar sentiments: “It’s outright theft. They lure you in with promises and then hold your money hostage. It’s disgraceful.”
A Call for Caution
Given these troubling accounts, it is imperative for potential customers to exercise extreme caution. The allure of a comfortable massage chair is strong, but the risk of falling victim to Relaxacare’s unscrupulous practices is even greater.
Conclusion
Relaxacare, under the ownership of Jason Perricone, has proven to be a perilous choice for anyone seeking relaxation through their massage chairs. The strict and unfair policies, combined with a blatant disregard for customer satisfaction, make this store a business to avoid. Ontario residents deserve better, and by spreading awareness, we can help others avoid falling into this trap.
In conclusion, steer clear of Relaxacare. Protect your hard-earned money and seek out reputable businesses that value their customers. Remember, true relaxation should not come at the cost of your peace of mind.